Terms and Conditions for Novoheatfix

Effective Date: December 9, 2024

Welcome to Novoheatfix. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from Novoheatfix, you agree to comply with the terms stated here.

These terms ensure a secure, transparent, and user-friendly experience while complying with applicable laws and Google AdSense policies. If you do not agree to these terms, please discontinue using our website.

1. General Information

Website Ownership: Novoheatfix is owned and operated by Novoheatfix, located at 74975 Serrano Dr, Twentynine Palms, California, 92277.

Contact Information: For questions or support, contact us via:

Scope of Terms: These terms apply to all visitors, customers, and users of our website and services.

2. Use of the Website

Eligibility: You must be at least 18 years old or have parental consent to use our website and make purchases.

License to Use: We grant you a limited, revocable, non-transferable license to access and use our website for personal, non-commercial purposes.

Prohibited Activities:

  • Using the site for illegal purposes.
  • Disrupting or interfering with website functionality or security.
  • Copying or distributing website content without prior written permission.

3. Products and Services

Product Availability: All products are subject to availability. In the event of stock unavailability, we will notify you promptly and offer alternatives, such as a refund or backorder option.

Product Descriptions: We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or design may occur due to technical or manufacturing reasons.

4. Pricing and Payment

Pricing Policy: All prices on our website are listed in USD and exclude applicable taxes and shipping fees unless otherwise stated.

Accepted Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment methods. Payments must be completed at the time of purchase.

Errors in Pricing: If a pricing error occurs, we reserve the right to cancel or correct the order and notify you of the changes.

5. Order Processing and Fulfillment

Order Confirmation: Once you place an order, you will receive a confirmation email summarizing your purchase. This confirmation does not guarantee acceptance, as all orders are subject to payment verification and stock availability.

Processing Time: Orders are typically processed within 1–3 business days. Processing times may vary during holidays or peak shopping periods.

6. Shipping and Delivery

Shipping Options: We offer domestic and international shipping. Delivery options, times, and costs will be displayed at checkout.

Delivery Times: Estimated delivery times depend on the shipping method selected. Delays caused by shipping carriers or external factors are beyond our control.

Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately for assistance.

7. Returns and Refunds

For information about returns and refunds, please refer to our Refund and Return Policy.

8. Promotions and Discounts

Promotional Offers: Coupons, discounts, and special offers are subject to terms and conditions specified at the time of the promotion. Promotional codes must be entered at checkout to be applied.

Limitations: Promotions cannot be combined unless explicitly stated.

9. Customer Responsibilities

Accurate Information: Customers are responsible for providing accurate billing, shipping, and contact information during the checkout process.

Compliance: It is the customer’s responsibility to ensure compliance with any local laws or regulations related to the importation of products.

10. Intellectual Property

All content on Novoheatfix, including text, images, graphics, and logos, is the property of Novoheatfix. Unauthorized reproduction, distribution, or modification of this content is prohibited.

11. Compliance with Google AdSense

We comply with Google AdSense policies by ensuring transparent product descriptions, accurate pricing, and a user-friendly experience. Cookies are used to enhance browsing and serve personalized ads. You can manage or disable cookies through your browser settings.

12. Limitation of Liability

Novoheatfix is not responsible for:

  • Indirect, incidental, or consequential damages resulting from website use or product purchases.
  • Losses caused by delays or interruptions beyond our control, such as shipping carrier delays or technical failures.

Our total liability is limited to the purchase price of the affected product.

13. Termination

We reserve the right to terminate or suspend access to our website or services at any time without notice if we determine that you have violated these terms.

14. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes arising under these terms shall be resolved exclusively in the courts of California.

15. Updates to These Terms

We may revise these Terms and Conditions periodically to reflect changes in our practices, legal requirements, or website functionality. Updates will take effect immediately upon posting, with the effective date clearly displayed.

16. Contact Us

For questions, concerns, or support regarding these terms, please contact us:

  • Email: info@novoheatfix.com
  • Phone: (760) 401-8119
  • Address: 74975 Serrano Dr, Twentynine Palms, California, 92277

By using Novoheatfix, you agree to these Terms and Conditions. Thank you for trusting us for your heating and cooling needs!