Privacy Policy for Novoheatfix

Effective Date: December 9, 2024

At Novoheatfix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or interacting with Novoheatfix, you agree to the practices outlined in this policy.

We strictly adhere to applicable privacy regulations and Google AdSense requirements to ensure a secure and transparent browsing experience for our users.

1. Information We Collect

a. Personal Information

When you interact with our website or make a purchase, we may collect personal details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through third-party providers)

b. Non-Personal Information

To improve your experience and enhance our website’s functionality, we collect non-identifiable information, including:

  • Browser Type and Version
  • Device Type and Operating System
  • IP Address and General Geographic Location
  • Pages Visited and Time Spent on Each Page

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to provide a personalized browsing experience, improve our website’s performance, and serve relevant advertisements through Google AdSense. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders efficiently
  • Respond to your inquiries and provide exceptional customer service
  • Send updates, promotional offers, and newsletters (only with your consent)
  • Improve the functionality, usability, and performance of our website
  • Ensure compliance with legal obligations and prevent fraudulent activities
  • Display personalized ads in compliance with Google AdSense policies

3. Sharing Your Information

Your information will only be shared under the following circumstances:

  • Service Providers: We work with trusted third-party providers to process payments, deliver products, and support marketing efforts.
  • Legal Compliance: We may disclose information to comply with legal obligations or respond to lawful requests from authorities.
  • Advertising Partners: Non-identifiable information, such as cookies, may be shared with Google AdSense and other advertising networks to serve relevant ads.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Non-identifiable data may be retained for analysis and business improvement purposes.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: Contact us to review or update your information.
  • Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our communications.
  • Cookie Management: Adjust cookie settings in your browser to limit data collection.

6. Security Measures

At Novoheatfix, we implement robust security measures to protect your data, including encryption, secure servers, and regular system updates. However, no online system is completely secure, and we encourage you to safeguard your account details.

7. Third-Party Links

Our website may contain links to external websites. Novoheatfix is not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or website functionality. All updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Address: 74975 Serrano Dr, Twentynine Palms, California, 92277
  • Phone: (760) 401-8119
  • Email: info@novoheatfix.com

By using Novoheatfix, you consent to the terms outlined in this Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy while providing a secure and enjoyable shopping experience.